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Where is my license key?  XML
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paultaylor

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Joined: 21/08/2006 09:21:27
Messages: 4122
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When you purchase a license for Jaikoz, the server will send you a license key immediately to the email address that you have used in Paypal.

However occasionally a license key hasn't been received because of the following reasons:
You have paid by an echeque, in which case the license will not be sent until the echeque has cleared.
There was a problem with the Paypal server, sending incorrect information.
Your email account is full ( e.g hotmail account) and will not accept any more emails.
The email has been incorrectly blocked by your anti-spam software by your email provider.
The email has been incorrectly blocked by your anti-spam software by your email client software.

If you haven't received an email within 10 minutes of purchasing Jaikoz send an email to support@jthink.net and a license will be sent to you within the day.

thanks paul

thanks Paul (Administrator)
gigglesworth



Joined: 29/06/2007 11:15:40
Messages: 2
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Another cause of delay.

If you use Paypal with a checking account, Paypal will sometimes hold funds while it converts from US Dollars to British Pounds. This can take several business days.

(Eagerly awaiting my new license key).

stefanco.com
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